Data Retrieval & Deletion
Process for Data Retrieval and Deletion
Email privacydatarequests@rockerbox.com with the corresponding list of user IDs that are being either deleted or retrieved.
Specify which process – deletion or retrieval – that is being requested.
Rockerbox aims to comply with the request at the latest within one month of receipt of the request.
In certain cases, Rockerbox will need to extend this time period by an additional two months. In this case, we will let the requester know of the extension within one month of receiving their request and explain why the extension is necessary.