Excluding Staging/Test Domains
By default, Rockerbox will count all conversions where our pixel is firing.
You can prevent Rockerbox from counting conversions based on conversion attributes, such as the
- website (ex: staging.mysite.com)
- email domain (@mytestsite.com).
This is common if you have the same tag manager implemented across your staging or testing domains.
To prevent Rockerbox from counting conversions from some domains,
- Go to Account Settings page.
- In the Excluded Domains section, add a single domain and click Add.
- Repeat for all staging/test domains you use. If you need to exclude an email address or email address domain, you can also add that here.
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Excluding the domain will remove conversions on the dev site, but the ID resolution links will remain.
If admin users are logging onto the production site to make/edit orders for customers and the RB pixel is firing, this will cause issues with path-to-conversion.
In this case, the pixel should be configured to not fire for admin users.