Re-Authenticating Accounts
From time to time an API integration with your buying platforms needs to be re-authenticated. This can occur for a number of reasons, some of which include:
- The team member at your company that originally authenticated the connection has left your company and their access to your buying platforms has been removed.
- The buying platform only enables authentication for a limited period of time. This time window may vary from platform-to-platform; for example, one platform may require re-auth after 90 days while another after 180 days.
General Process
- Navigate to Data -> Advertising Platforms
- Click on the reconnect button underneath the specific platform
- Enter your credentials to re-authenticate