UTM Based Tracking in Rockerbox

Updated by Emily Shreero

Rockerbox can support UTM based tracking, which is common for owned or non-paid channels, as well as for tracking channels for which Rockerbox does not have a direct integration.

Tracking will be automatically set up against the below channels as long as the conditions in the "Tracking Requirements" column are met. Please make sure your UTMs meet the requirements.

Reporting in Rockerbox will align to the structure outlined in the "Tiers in Rockerbox Reporting" column.

Channel

Tracking Requirements

Tiers in Rockerbox Reporting

Email

utm_source OR utm_medium contains email

Email > utm_source > utm_campaign > utm_content > utm_term

SMS

utm_source OR utm_medium contains sms

SMS > utm_source > utm_campaign > utm_content > utm_term

Customer Referral

utm_source OR utm_medium contains share OR referral OR friend

Customer Referral > utm_source > utm_campaign > utm_content > utm_term

Influencers

utm_source OR utm_medium contains influencer

Influencer > utm_source > utm_campaign > utm_content > utm_term

Affiliate

(if not included in supported integrations here)

utm_source OR utm_medium contains aff or affiliate or shareasale or commission or cj

Affiliate > utm_source > utm_campaign > utm_content > utm_term

Organic Social

(also tracked via referring domains)

utm_medium contains organic AND

utm_source contains facebook OR instagram OR fb OR ig OR tiktok

Organic Social > utm_source > utm_campaign > utm_content > utm_term

Blog

URL contains blog

Blog

Other

all other URLs that contain utm parameters, unless they contain "direct"

Other > utm_source > utm_campaign > utm_content > utm_term


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