Conversion Events

Overview

Conversions in Rockerbox are user events you want to track and optimize towards. This commonly includes events such as:

  • Purchase
  • Add to Cart
  • Email Signup
  • Create Account

Note: your service contract with Rockerbox may limit the total number of unique Conversions we track. Check your contract or contact your Rockerbox Account Manager to see if you have any limits to the number of Conversions.

Tracking Conversions

Rockerbox collects Conversion data through:

Onsite Pixels are most commonly used to track user acquisition activity that happen on your website.

Webhooks can also track user activity on a website—similar to Onsite Pixels, as well as:

  • subscriptions (ex: weekly, monthly recurring)
  • mobile in-app
  • mobile installs

Batch Files are used to track offline user activity, such as retail store purchases.

Attributing Marketing Events to Conversions

When Rockerbox collects a Conversion event, then we will look up all Marketing Events related to the user that converted, subject to our Attribution Window Methodology. This builds out the user's path to conversion.

For example, if a user clicked on a Paid Search ad, followed by a Display banner, and then a remarketing Email, and finally made a Purchase on your website, then that user's path-to-conversion is:

  • Paid Search
  • Display
  • Email

These Marketing Events are known as Attributable Marketing Events.

The following screenshot show examples of common paths to conversion.


Did this page help you?