Rockerbox Help Docs
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Getting Started

Rockerbox Overview & Core Concepts

What we are Solving For

What we are solving for

Building Your Foundational Dataset

Core Data Types

Core Data Types

Full foundational dataset

Tracking Your Conversion Activity

Conversion Activity Tracking

Deduplicating Conversions

Identifying Users

Tracking Your Marketing Activity

Marketing Touchpoints - How We Track

Rockerbox Tracking by Vendor

Deduplicating Events

Building a Path to Conversion - Mobile

Ingesting Your Spend

Spend Ingestion

Attribution Methodology

Attribution Overview

Attribution types in Rockerbox

What is De-duplication?

Direct Traffic

Why performance in Rockerbox looks different

Attribution Windows ("Lookback Window")

Multi-Touch Attribution Model

Multi-Touch Attribution (MTA) Model overview

Model Application and Impact

Modeling Deep Dive

Mapping Your Data

Structure of Marketing Activity

Unmapped Events

Maintaining Rockerbox

Launching New Channels and Partners

Maintaining consistent naming conventions

Migrating to a Shopify Headless Site Build

Adding New Users

Model Refreshes

Rockerbox Training

Rockerbox Training: Step-by-Step Guides

Rockerbox Training Resources

Onboarding Overview

Onboarding Requirements

Requirements for Implementing Onsite Conversion Pixels

What to Expect - Onboarding

Key Stages of Onboarding

What to Expect - Post Onboarding

Operationalizing Rockerbox

FAQ

Privacy

PII Data

Privacy (GDPR, CCPA, CPRA)

Data Storage & Retention

Data Retrieval & Deletion

FAQs

Tracking Marketing Touchpoints

What are synthetic events?

Can I use my own custom UTMs instead of Rockerbox tracking parameters?

Excluding Parameters from GA

Should I be concerned with my URL length?

Discrepancies

Discrepancies between internal data and Rockerbox data

Discrepancies between Ad Platforms and Rockerbox

Why are conversion counts in Facebook different than Rockerbox?

Rockerbox last touch vs. GA last touch

Accounting for 3rd Party Purchases (ex. Amazon, Etsy)

Tracking On-Site Activity

Returns- Ingesting and Understanding the Impact

If I have webhooks, can I turn off the onsite pixel?

My website uses a Single-Page Application (SPA) framework? Will that work with Rockerbox?

Will the Rockerbox pixel code slow down my website?

When does the Rockerbox cookie expire?

UI Access

Forgot Password / Troubleshooting Login

Use Case FAQ

How to normalize performance for "walled gardens"

Impact of iOS14 Changes on Broader Marketing (Agnostic of Rockerbox)

How to exclude certain spend or marketing touchpoints from Rockerbox reporting

Understanding strong ROAS or CPA for bottom funnel channels

How to normalize in-platform reporting pre-Rockerbox

Can I use a Conversion Event as a Marketing Event for another Conversion?

Why would a retargeting vendor get 1st touch credit?

Direct Mail Spend Amortization

Partners & Integrations

Marketing Vendors

Marketing Partner Integrations

General

Parameters, Pixels, and Batch Spend Reports

Standard UTMs

Paid Search

Google Ads (Auto-Append)

Bing

Search Ads 360 (SA360)

AdWords (Kenshoo)

Apple Search Ads

Google Ads (Manual Tracking)

Ad.Net

Paid Social

Facebook (Auto Append)

Facebook (Manual Append)

Pinterest

Snapchat

Reddit

LinkedIn

Twitter

TikTok

NextDoor

TikTok (Auto Append)

Pinterest - Viewthrough Integration

Display + Native

Taboola

DCM Tags

Using DCM Tags

PowerInbox

Yahoo DSP (Formerly Verizon Oath)

The Trade Desk

Connexity

QuinStreet

Beeswax

Conversant

Display & Video 360 (DV360)

Acuity

AdForm

Google Ads Manager (GAM)

MediaMath

AdRoll

MediaAlpha

FuelX

Criteo

Tapjoy

Outbrain

StackAdapt

Teads

Dianomi

Xandr (AppNexus)

RTB House

LiveIntent

Quantcast

Mediajel

VDX

Google Display Network (GDN)

Hivewyre

Bidtellect

Basis by Centro

Simpli.fi

Catapultx

Wunderkind

Compulse

Flashtalking

GumGum

Zemanta

Platform 161

Factor Eleven

Kargo

CTV + OTT

MadHive

MobileFuse

Fastg8

MNTN

Hulu

DataXu-Roku

FreeWheel

Agility OTT

TV Scientific

Amobee

Simulmedia OTT

Linear TV

Simulmedia Linear

Bliss Point Media OTT/Linear

Eicoff Linear TV

Tatari OTT & Linear

MMSI

Media Design Group

Marketing Architects

Comcast Linear TV

Discovery

ID Media

Direct Avenue

Direct Mail

Advantage

Pebble Post

LS Direct

Postie

Belardi Wong

Share Local Media (SLM)

SeQuel DM

Podcasts

Podsights

Streaming Audio

iHeartRadio

Audiology

Adelphic

Pandora

Veritone One

Artsai

Radio.com / Audacy

Tremor

TargetSpot

Email

Klaviyo

Affiliate

Impact.com

Awin

Rakuten

Pepperjam

CommissionJunction (CJ)

Partnerize

Howl

Tune

Rockerbox for Marketing Partners

Partnering with Rockerbox

Rockerbox for Marketing Partners

Call Centers

Phone Calls: CallRail

Phone Calls: Invoca

Phone Calls: Other

Mobile Measurement Partners (MMPs)

Branch

AppsFlyer

Branch Marketing Events

Survey Integrations

Hotjar Integration

Survicate Integration

Fairing (Formally Enquire Labs) Integration

Prove It Integration

Setup and Technical Documentation

Conversion Events

Conversion Events Overview

Conversion Events Overview

Historical Conversion Data

Historical Data

In-App Conversion Events

Mobile Apps

Offline Conversion Events

Webhooks

Retail Data

Conversions: Batch Files

Online Conversion Events

General Conversion Tracking

Exclusions

Excluding Admin Users in Customer Accounts

Excluding Staging/Test Domains

Custom Tracking Domain (CNAME)

Custom Tracking Domain (CNAME) Overview

In Segment- Custom Tracking Domain (CNAME)

Turn Off Cloudflare Proxy

Standard Conversion Data Formats

Verifying Conversion Pixels are Firing

Identify Calls

Ingesting Address Data

Conversion Tracking Methods

Shopify

Shopify Integration

ReCharge Integration

Google Tag Manager

Rockerbox UID to GTM Data Layer

GTM: Conversion Pixels

GTM: All Pages Pixel

GTM: Ecommerce Event Variables

Google Tag Manager (GTM) Template

GTM: Shopify Variables

Segment

Segment Overview

Segment Integration

Segment Onsite Data

Segment Server-Side Data

Tealium

Tealium: All Pages

Tealium: Conversion Pixels

Site Direct

Site Direct: Conversion Pixels

Site Direct: All Pages Pixel

Stripe

Stripe Integration

Marketing Activity

How Rockerbox Tracks Your Marketing Channels

Linear TV

Linear TV Overview

Customer Service

Customer Service (Call, Chat, FAQs)

Direct Mail

Direct Mail: Setup

Direct Mail: Sending Mail Logs to Rockerbox

OTT

OTT

OTT Log Files

Podcasts & Streaming Audio

Podcasts

Streaming Audio

Non-Paid & Organic

Email

Organic Social

Hard to Track Channels

Post Purchase Surveys

Post Purchase Surveys Overview

Sending Rockerbox Survey Data

Recommendations for Survey Response Options

How to organize and map survey responses

Allowed Domains

How Rockerbox Attributes Touchpoint Credit

Spend

Batch Spend

Spend: Batch

Currency

Avoiding Scientific Notation

API Integrations

AdWords Manager Accounts

Spend: API Integrations

Re-Authenticating Accounts

Facebook Ads Account

Outbrain: Requesting API Access

Reddit: Requesting API Access

Microsoft Advertising Account (Bing)

Google Error: "This app is blocked"

Updating Facebook Permissions during authentication

Modeling

Modeling Detailed

Delivering Files to Rockerbox

Sending Files to Rockerbox

Report Delivery Requirements

Sponsorships

Sponsorships

Sponsorship Programs

Associate Promo Codes

Review Promo Codes

Associate Existing Marketing Events

Campaign Costs

Backfill Sponsorships Data

Analyze Sponsorships Performance

Rockerbox Data Exports

Report Types and Use Cases

Buckets Breakdown Report

Buckets Breakdown Report Overview

Buckets Breakdown - Primary Use Cases

Platform Performance Report

Platform Performance Report Overview

Attributed Performance Report

Attributed Performance Report Overview

Attributed Performance Report - Primary Use Cases

Schema: Attributed Performance Report

Reporting: Report Types & Use Cases

Exporting Reports from the UI

Ad Hoc Exports: Google Sheets Templates

Creating Ad Hoc Exports

Google Sheets Data Sync

Rockerbox Data Sync for Google Sheets

Rockerbox Data Sync FAQ

Google Sheets Templates

Warehousing

Getting Started with Warehousing

Overview

Warehousing: Overview

Warehousing: Getting Started

Warehousing: Adding Datasets

Warehousing: Sync Status

Snowflake

Warehousing: Getting Started - Snowflake

Warehousing: Snowflake Migration for Existing Customers

Redshift

Warehousing: Getting Started - Redshift

Warehousing: Getting Started - Redshift - Step 1

Warehousing: Getting Started - Redshift - Step 2

Warehousing: Getting Started - Redshift - Step 3

Warehousing: Getting Started - Redshift - Step 4

Big Query

Warehousing: Getting Started - BigQuery

Data Schemas

Overview

Warehousing: Data Schemas

Platform Performance

Schema: Data Warehouse - Platform Performance - Facebook

Schema: Data Warehouse - Platform Performance - Google

Schema: Data Warehouse - Platform Performance - LinkedIn

Schema: Data Warehouse - Platform Performance - Bing

Schema: Data Warehouse - Platform Performance - Pinterest

Schema: Data Warehouse - Platform Performance - TikTok

Schema: Data Warehouse - Platform Performance - Snapchat

Rockerbox Datasets

Schema: Data Warehouse - Buckets Breakdown

Schema: Data Warehouse - MTA

Schema: Data Warehouse - Conversions

tier_1, tier_2 and tier_one, tier_two Columns

Rockerbox UI

Your Cheat Sheet for the New Rockerbox UI

Your Cheat Sheet for the New Rockerbox UI

Home Page

Performance at a Glance - Rockerbox Home Page

Data (Rockerbox inputs & Data exports)

Advertising Platforms

Orders & Conversions

Channels

Digital Advertising

Platform-Reported Performance

Rockerbox de-duplicated view (First-Party Attributed Performance)

Channel Overlap Overview

Goals & Recommendations: identifying optimization opportunities

Attribution

Attribution Report

Marketing Performance View (Attribution Report)

Modifying Reporting Columns in the UI

Funnel

New Visitors

New Visitors Overview

Funnel Position

Funnel Position Overview

Customer Path

User Behavior View (Marketing Paths)

Experiments

Experiments Overview

Experiments - FAQ

Use Case Guides

Priority Use Cases

Marketing Performance

Tactical Optimizations

Setting a de-duplicated Performance target in Rockerbox

Daily Tactical Optimizations in Rockerbox

Weekly Tactical Optimizations in Rockerbox

Seeing Performance on Channel and Placement Level

Comparing Platform-Reported Performance to Rockerbox De-duplicated Performance

Measuring Channel Heavy-ups (Increased spend) & Resulting impact to CPA/ROAS (Diminishing returns)

Comparing Performance across Time Periods

User Behavior Insights

Identifying the role of each channel across the funnel

Understanding the Impact of each channel

Assessing Channel Overlap

Halo Impact

How to Quantify the Impact of an increase in Branding spend on Demand driven channels

Quantifying the Incremental Impact and Halo of Top Funnel Marketing

Budgeting & Forecasting

Determining optimal budget allocation in Rockerbox

How to leverage time to convert and payback periods to determine where to cut spend

When to use multipliers when leveraging Rockerbox for financial forecasting & budgeting

Planning and budgeting against baseline performance

Tips & Guides

Cadence of Rockerbox Use

Your Holiday Guide

Tips for Performance Recap Analysis

Leveraging Rockerbox to understand performance during an Economic downturn

Tips for Handling Spend Heavy Ups and Pacing

Financial Forecasting & Budgeting with Rockerbox

What to look for when launching a new channel

Rockerbox for Agencies

Rockerbox for Agencies

Marketing Mix Modeling

Marketing Mix Modeling (Beta) - FAQ

Overview of Building an MMM Model

MMM - Subchannel Breakouts

All Categories ​>​ ​Partners & Integrations ​ > ​ ​Marketing Vendors

Marketing Vendors

114 articles

Marketing Partner Integrations

112 articles by 4 authors

Rockerbox for Marketing Partners

2 articles by 1 author

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